Graduate Opportunity – SCS Credit Coach at Confluent | Cape Town, Western Cape
About the role
Looking for a graduate job in financial services? Confluent is hiring a Graduate Opportunity – SCS Credit Coach in Cape Town, Western Cape. This permanent entry-level opportunity is ideal for graduates interested in finance, consulting, debt management, and helping clients improve their financial wellbeing. The position forms part of Sanlam Credit Solutions, a division of the Sanlam Group that provides credit products and financial solutions to individuals and businesses in South Africa. Job Details Position: Graduate Opportunity – SCS Credit Coach Company: Confluent Division: Credit Coaches Location: Cape Town Job Type: Permanent Experience Level: Entry Level Industry: Financial Services Closing Date: 01 June 2026 About the Role The SCS Credit Coach role focuses on helping individuals improve their financial health and credit management. Successful candidates will support clients with financial guidance related to budgeting, debt management, home loans, insurance products, and improving credit scores. You will engage with clients through web chat, telephony, email, and outbound calls while helping them find the best financial solutions. Key Responsibilities •As an SCS Credit Coach, your duties will include: •Assisting clients to improve their credit scores •Helping with loan and credit card applications •Conducting budget and financial reviews •Providing support for debt consolidation and debt relief •Supporting insurance product offerings •Assisting with home loan assessments •Using WebChat platforms to identify client financial needs •Resolving client queries via email, phone, and online chat •Transferring clients to relevant financial consultants or services •Handling outbound calls to improve customer engagement
Job overview
This full-time opportunity at Confluent is based in Cape Town • Western Cape • South Africa and is suitable for candidates interested in building experience in Graduate Opportunity – SCS Credit Coach at Confluent | Cape Town, Western Cape. Review the requirements carefully and make sure your application highlights the most relevant strengths for the role.
Tips for applicants
- Tailor your CV to match the responsibilities and requirements for this graduate opportunity – scs credit coach at confluent | cape town, western cape role.
- Highlight your most relevant experience, qualifications, and practical skills clearly.
- Make sure your contact details are correct and your CV is updated before applying.
- Use the listed requirements as a checklist so your application speaks directly to what the employer wants.
Why this job is a good opportunity
Roles like this can help candidates strengthen their professional experience, improve industry-specific skills, and grow within a structured working environment. If you are targeting opportunities in entry-level work, this opening may be a strong addition to your job search.
Requirements
- To qualify for this graduate opportunity, applicants should:
- Hold a Degree qualification
- Have strong communication and analytical skills
- Be target-driven and customer-focused
- Be able to work in a fast-paced environment
- Demonstrate excellent time management skills
- Be willing to work flexible hours
- Advantageous Skills & Knowledge
- The following will be beneficial:
- Knowledge of the National Credit Act (NCA)
- Understanding of the FAIS Act
- Knowledge of Debt Counselling and Insurance products
- Familiarity with financial services and credit management systems
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