Senior Manager: Architecture and Engineering Services
SITA
Purpose of the job
The Senior Manager: Architecture and Engineering Services is responsible for providing strategic oversight,
leadership, and management of architectural and engineering services within the division. This role ensures
alignment with organizational goals, optimizes resource allocation, manages risks, and drives continuous
improvement in service delivery. The Senior Manager will oversee the implementation of architectural frameworks,
service level agreements, and performance metrics, ensuring compliance with internal and external standards and
regulatory requirements.
Key Responsibility Areas
• Strategic Architecture and Engineering Oversight.
• Technical Leadership and Guidance
• Resource Management and Optimization
• Risk Management and Compliance
• Performance Management and Reporting
• Stakeholder Engagement and Communication
• Service Level Management
• Leadership and Team Management
• Innovation and Continuous Improvement
• Client and Supplier Management
• Financial and business management
• Human Capital Management.
Technical Competencies Description
In-depth knowledge of architectural and engineering methodologies. Understanding of governance frameworks and
compliance requirements. Knowledge of IT services operational management, contracts, service level agreements,
and financial legislation such as the Public Finance Management Act (PFMA). Skills: Strong leadership and team
management skills. Strategic thinking and alignment with organizational goals. Excellent communication and
stakeholder management skills. Analytical and problem-solving abilities. Proficiency in architectural and engineering
tools and software. Change management and continuous improvement. Personal Attributes / Behaviors: Agility,
Collaboration, Customer Centricity, Integrity, Innovation and Empathy.
Technical Competencies: Application Development; Application Maintenance and Support; Architecture;
Enterprise ICT Governance (Policies & Legislation); IT Project Management; and Project/Programme Management.
Leadership Competencies: Customer Experience; Collaboration; Communicating and Influencing; Honesty,
Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Bimodal
IT Practice. Managing People and Driving Performance; Decision-making; Responding to Change and Pressure;
Strategic Thinking.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Continuous
Learning; Disciplined; Resilience; and Stress Management.