Supervisor Jobs in South Africa

Purpose of Job To support production by providing effective electro-mechanical equipment maintenance and reliability while adhering to procedures/codes, and utilising all available support resources to increase stability and maintain sustainability of the plant, mine and/or equipment. Key Accountabilities Proven competence in pre-identified areas per discipline of the plant/mine/equipment/systems. Understand and use the plant maintenance documentation system. Understand planning work management system. Relevant plant/mine specific/basic process knowledge (defined per discipline). Compliance of Safety Management Systems e.g. IMS, MBO, etc. Able to apply emergency procedures. Read, interpret, and implement task risk assessment. Hazard identification/task risk assessments. Participates in daily morning meetings to discuss work assignments. Support the goals and vision of the business by meeting deadlines. Provides adequate feedback to supervisor on work progress. Participates in root cause analyses, and provides feedback to RCA teams. Participates in risk assessments according to legislation and company requirements to improve safety. Maintains good housekeeping and adheres to waste disposal procedures. Share knowledge with junior artisans in known environment/context. Participates in quarterly performance appraisal with group leader to improve personal development. Identifies personal training and development needs, and incorporates into PDP with group leader's approval. Lead by example (walks the talk). Assists with the development of works instructions to develop a higher level of staff competency. Take the lead in team efforts/tasks. Able to act as group leader (if appropriate to career path). Contribute to overall maintenance strategy and direction. Mentor learners/artisans informally. Conducts My IMS (physical inspections to maintain and improve plant sustainability). Work effectively in a team. Attends and interacts in PDAs and RCAs to improve plant safety and stability. Provides adequate feedback to group leader or planning officer on work progress. Ensures the correct history feedback is captured to improve renewals/ upgrades and critical spares are replaced. Gives input at toolbox talks to improve plant safety.

The Key Purpose of this role to is to drive a consistent Service Level by ensuring superior POC execution of the Delivery Process while executing our competition strategy responsibly. Grow profitability by exploiting delivery mode opportunities Key roles and responsibilities: Delivery Productivity Management In trade coaching with errant offenders on MBFU, refusals and OODD Ensuring that delivery modes share us adhered and continually look for opportunities to pursue cheaper modes Master Data verified for accuracy Carry out in trade Owner Driver standard verification Adherence to market visit plan within trade presence at a minimum of x4 days a week ensuring adherence to SOPs and OWDs done to open the gap where necessary Quality Management: Ensure Quality is clear in the Route Delivery Execution Process and people know and follow it. Ensure all employees understand the customer complaint process. Process is in place, KPI is tracked and there are action plan s t o improve results. Consumer complaints GOPS are being tracked and implemented Ensure that the driver base is trained and equipped to identify quality related issues and understands correct handling methodology to minimize issues Capacity Occupation and Refusal Management Establish SLA with 2DCP on Capacity Occupation daily optimization Ensure that appropriate communication channel in place and action plans have been developed to track Refusals Ensure return policies are in place, and they cover all items and they are adhered to and updated. Support Service Social Systems Establish routines to with CXC to track performance Create an environment that allows for cross functional learning and integration Key Attributes and Competencies: Knowledge of customer service principles Demonstrates reliability Good interpersonal skills / builds good relationships Ability to work under pressure Verbal ability and communication skills Excellent self-management and planning skills Strong achievement orientation