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Junior Technical Manager
About the role
A growing technical team is seeking a motivated Junior Technical Manager to support daily technical operations. This role bridges hands-on technical work with people management and operational coordination, focusing on improving technician performance, maintaining service standards, and helping grow the technical division into a profitable, efficient unit. Key Responsibilities: • Assist in managing field technicians and installers, including job allocation, scheduling, attendance monitoring, and performance coaching • Support troubleshooting of escalated technical issues (CCTV, networking, VoIP, IT support) • Review completed jobs for quality and compliance; assist with site inspections and installations • Coordinate small to medium technical projects and liaise with sales and admin teams • Handle escalated client queries and ensure professional service delivery • Assist with KPI tracking, reporting, stock control, and technical inventory management
Job overview
This full-time opportunity at Hire Resolve is based in Cape Town • Western Cape and is suitable for candidates interested in building experience in Junior Technical Manager. Review the requirements carefully and make sure your application highlights the most relevant strengths for the role.
Tips for applicants
- Tailor your CV to match the responsibilities and requirements for this junior technical manager role.
- Highlight your most relevant experience, qualifications, and practical skills clearly.
- Make sure your contact details are correct and your CV is updated before applying.
- Use the listed requirements as a checklist so your application speaks directly to what the employer wants.
Why this job is a good opportunity
Roles like this can help candidates strengthen their professional experience, improve industry-specific skills, and grow within a structured working environment. If you are targeting opportunities in entry-level work, this opening may be a strong addition to your job search.
Requirements
- • Certificate or diploma in IT / Networking / Technical field
- • 2–4 years hands-on technical experience (IT support, CCTV, networking, or similar)
- • Some leadership or senior technician exposure advantageous
- • Strong understanding of IT infrastructure and/or CCTV systems
- • Basic people management, organisational, and time management skills
- • Professional communication, problem-solving, calm under pressure, detail-oriented, and willingness to learn
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