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VKB Group

Admin: Underwriting and Claims

Bethlehem,Free State, South Africa11 March 2026
Location

Bethlehem,Free State, South Africa

Job type

Full-time

Experience

Mid

Job overview

VKB Group is looking for an Admin: Underwriting and Claims to join their team in Bethlehem. The successful candidate will be responsible for underwriting and claims administration for Personal, Commercial, and Agricultural Short-Term Insurance products while ensuring compliance with regulatory standards. Key Responsibilities Insurance Administration Process underwriting and claims instructions Ensure all instructions are processed and approved before month-end Monitor and update relevant information related to insurance policies Policy Management Manage policy renewals accurately and on time Maintain insurance records and documentation Customer Support Resolve customer queries and complaints in accordance with FAIS regulations Build strong relationships with brokers, insurers, and stakeholders Compliance Complete product-specific training Maintain required CPD points annually

Responsibilities

  • Insurance Administration
  • Process underwriting and claims instructions
  • Ensure all instructions are processed and approved before month-end
  • Monitor and update relevant information related to insurance policies
  • Policy Management
  • Manage policy renewals accurately and on time
  • Maintain insurance records and documentation
  • Customer Support
  • Resolve customer queries and complaints in accordance with FAIS regulations
  • Build strong relationships with brokers, insurers, and stakeholders
  • Compliance
  • Complete product-specific training
  • Maintain required CPD points annually

Requirements

  • Grade 12
  • Short-Term Insurance qualification:
  • NQF Level 4 OR
  • Higher Certificate NQF Level 5
  • Certification
  • RE5 (Regulatory Examination for Representatives)
  • Experience
  • Previous insurance industry experience will be advantageous
  • Strong numerical skills
  • Attention to detail
  • Communication skills
  • Ability to work under pressure
  • Structured and independent work style

How to apply

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Opens the official application page on vkb.simplify.hr